FAQ

You have two possibilities for using Tomplay on a PC/Mac or a computer tablet such as Windows Surface: 

1. Use Tomplay directly via your Internet browser: For this, create an account or log in to your account by clicking here. Select your instrument. You can then test a free score by entering your e-mail address or access our full catalogue for this instrument. An Internet connection is necessary for using Tomplay scores via your Internet browser. 

2. Use the Tomplay app for PC/Mac. To download the app, click here.

For optimum performance when using our interactive scores, we recommend that you download our computer app rather than using your browser. 

To change the audio track in a score, open the score and in the upper left corner of the page, click on “Audio”. You can then choose the desired audio track. 

You can record yourself by clicking on the microphone icon (Rec.).

Simply choose your accompaniment, press “Rec” and start playing!

Your computer’s microphone must be on. To switch it on, please refer to your browser’s settings.  

If you are using Tomplay scores directly via your Internet browser, you will find your recordings in the section “My scores”. The recording can be found under the corresponding score. 

If you are using our computer app, you will find your recordings in the section “My scores”. The recording can be found under the corresponding score. 

In the Tomplay app, you can share annotations, audio recordings and folders with your students. This can be useful between lessons to add fingering suggestions or to listen to a student’s  progress, for example! 

In order to share content with a student, you both need to have a Tomplay account, and have bought or downloaded the same score.

Here are the steps to follow to start exchanging annotations and recordings with your students:

1.   Invite your students:

In the main menu of the Tomplay app, click on “My account” then “Manage my students”. Type in the name and email address of your student and click “Send invitation”. You have to send an invitation to your student, even if they already have a Tomplay account.

If your student already has a Tomplay account linked to the email address you have provided, their status will immediately be “Active” and you can therefore begin sharing content with them.

If your student does not have a Tomplay account linked to the email address you have provided, their status will be “Pending”. Your student will receive an invitation by email and should follow the steps to create a Tomplay account.

2.   Share annotations with your students:

Once you have annotated a score (see How do I annotate a score?), click on “Score” at the top left-hand side of your screen, then on the arrow icon to the right of the annotated score title. Follow the steps to share the annotated score with your students. Once you have shared an annotated score with your student, it becomes a collaborative score. You can therefore both add annotations which will automatically be displayed on your student’s screen, and vice versa.

To find a shared annotated score, your student should first buy or download the corresponding score. To do this, they should click on “My account” then “My teachers” and click on your name. They can then click on the corresponding score title and they will automatically be redirected to the correct score in the Shop. The annotated score you have shared will then be displayed directly in the corresponding score, under the column “Score” at the top left-hand side, or in the main menu of the app, in “My account” then “My teachers”. 

Your student can then annotate the score you have shared and you will be able to automatically see their annotations.

You can also make a copy of a shared score to save in your personal scores. You are the only person who has access to this copy, so you can keep track of an annotated score without it being modified by your student. To make a copy, click on the square icon to the right of the shared score title.

3.   Share recordings with your students:

Once you have made a recording in the Tomplay app (see How do I record myself?), click on “Audio” at the top left-hand side of your screen, then on the arrow icon to the right of the recording title to share it with your student.

Your student will find all recordings you have shared in the corresponding score, under the “Audio” column at the top left-hand side, or in the main menu of the app, in “My account” then “My teachers”.

Please note that your students can also share recordings with you by following the same steps above. These recordings are available in your score, under “Audio”, or you can listen to them via “My account” then “Manage my students”. Click on your student’s name and then on the play button.

4.       Share folders with your students:

Once you have created a folder (see How do I create personal folders and playlists?), open it and click on the arrow icon at the top right-hand side. Follow the steps to share it with your students.

To access a folder which you have shared, your student should go to “My account” then “My teachers”. There will be a notification beside your name showing that you have shared a folder. If they click on it, they will be able to download the shared folder which will then appear in the “My scores” section. 

The sharing feature can be used in iOS and Android apps, as well as the PC/Mac app which you can download here. This feature is not yet available on the Tomplay website. If you use your Tomplay account via the website, you will not be able to share annotations, recordings and folders with your students.

In the Tomplay app, you can share annotations, audio recordings and folders with your colleagues. This can be useful when preparing a shared lesson or exam, for example.

In order to share content with a colleague, you both need to have a Tomplay account, and have bought or downloaded the same score.

How to share content with your colleagues:

1.   Invite your colleagues:

In the main menu of the Tomplay app, click on “My account” then “Manage my colleagues”. Type in the name and email address of your colleague and click “Send invitation”. 

If your colleague already has a Tomplay account linked to the email address you have provided, their status will immediately be “Active” and you can therefore begin sharing content with them.

If your colleague does not have a Tomplay account linked to the email address you have provided, their status will be “Pending”. Your colleague will receive an invitation by email and should follow the steps to create a Tomplay account.

2.   Share annotations with your colleagues:

Once you have annotated a score (see How do I annotate a score?), click on “Score” at the top left-hand side of your screen, then on the arrow icon to the right of the annotated score title. Follow the steps to share the annotated score with your colleagues. Once you have shared an annotated score with your colleague, it becomes a collaborative score. You can therefore both add annotations which will automatically be displayed on your colleague’s screen, and vice versa.

To find an annotated score shared by your colleague, you should first buy or download the corresponding score. To do this, go to “My account” then “Manage my colleagues” and click on their name. You can then click on the corresponding score title and you will automatically be redirected to the correct score in the Shop. The annotated score shared by your colleague will then be displayed directly in the corresponding score, under the column “Score” at the top left-hand side, or in the main menu of the app, in “My account” then “Manage my colleagues”. 

You can also make a copy of a shared score to save in your personal scores. You are the only person who has access to this copy, so you can keep track of an annotated score without it being modified by your colleague. To make a copy, click on the square icon to the right of the shared score title.

3.   Share recordings with your colleagues:

Once you have made a recording in the Tomplay app (see How do I record myself?), click on “Audio” at the top left-hand side of your screen, then on the arrow icon to the right of the recording title. Follow the steps to share it with your colleagues.

All recordings shared by your colleagues will be available directly in the corresponding score, under the “Audio” column at the top left-hand side, or in the main menu of the app, in “My account” then “Manage my colleagues”. 

4.       Share folders with your colleagues :

Once you have created a folder (see How do I create personal folders and playlists?), open it and click on the arrow icon at the top right-hand side. Follow the steps to share it with your colleagues.

To see folders shared by your colleagues, go to “My account” then “Manage my colleagues”. There will be a notification beside your colleague’s name showing that a folder has been shared with you. If you click on it, you will be able to download the shared folder which will then appear in the “My scores” section. 

The process is the same for sharing with colleagues as it is for sharing with students. This video explains the process: 

The sharing feature can be used in iOS and Android apps, as well as the PC/Mac app which you can download here. This feature is not yet available on the Tomplay website. If you use your Tomplay account via the website, you will not be able to share annotations, recordings and folders with your colleagues.

If you go via your internet browser, you can delete a recording by clicking on the waste paper bin icon alongside the score in the “My scores” section. The recording can be found under the corresponding score. 

If you are using our computer app, you can delete it in the main “My scores” menu in the app. Click on “My recordings” and on the waste paper bin icon to the right of the recording you want to delete.

To annotate a score, you must first create a new one. In the upper right-hand corner, click on “Create score”.

Enter a name of your choosing and click on “Save”.

With the "Annotation" tab, you can add any musical annotation such as a sharp symbol, a crescendo, or fingering. To add an annotation, select it and, holding the mouse down, drag it to the desired location on the score. Do the same in order to move an existing annotation.

With the "Draw" tab, you can draw on the sheet music. Select a color and weight, and hold down your left mouse button to draw.

With the "Highlight" tab, you can highlight a note, a staff or a bar in semi-transparent colour. Select a colour and weight and hold down the left mouse button to highlight.

With the "Text" tab, you can add text to the score. Select a color, and click on anywhere in the score. Write your text with your keyboard. With the "Size" tool, you can then adjust the size of the text. Move the text box wherever you want by holding down your left mouse button on the grey button just above the text. Then, press on the pink button on the bottom-right of your text to approve your annotation.

To delete an annotation, click on the "Erase" tool and bring your mouse over to the annotation to delete it. The "Undo" button allows you to undo your last step.

All your changes are saved automatically when you close the annotation panel by clicking on the cross on the top left.

Finally, to display the annotations panel again, please click on “Edit a score” on the top right. You can access your annotated score by selecting it in the “Score” drop-down list on the top left.

If you wish to delete an annotation, click on “Edit a score” on the top right in order to open the annotations panel. Then click on the "Erase" button and then click on the annotation that you want to delete. If you deleted the wrong annotation, click on the "Undo" button and the annotation will reappear.

To delete an annotated score, click on “Score” in the upper left-hand corner, then click on the waste paper basket-shaped icon next to the score you want to delete.

To print a score from your computer (from our website or our PC/Mac app), go to My scores and open the score you wish to print. Click on the printer icon and your score will print just like any other document from your computer.

You cannot print any scores during the 14-day free trial when you take out an annual subscription.

For annual subscribers, at the end of the trial period, the number of printings is limited to 48 different scores per year (96 for authorised teachers). You can print the same score as many times as you like. When your subscription is ready for renewal, the number of printings available will be re-set (48 printings per new year or 96 for an authorised teacher).

Monthly subscriptions are limited to 4 printings per month (8 for authorised teachers). You can print the same score as many times as you like. When your subscription is ready for renewal, the number of printings available will be re-set (4 printings per new year or 8 for an authorised teacher).

Subscribers can also buy extra printing packs (€6 for 4 printings) by clicking the following link

There is no time limit for these printings to be used.

In the main “My scores” menu, click on “Settings”, select "Delete my account" and confirm the account deletion.

Note: if you have an active subscription, you will not be able to delete your account. Cancel your subscription, or contact us to get an assistance. 

Click here in order to reset your password. 

Then enter your e-mail address and a new password will be sent to you automatically.

If the e-mail does not appear in your inbox, check that it has not gone into the spam folder.

To change your password, log in to your account by clicking here. 

If you wish to change the e-mail address associated with your Tomplay account, contact us here.

Let us know your former e-mail address along with your new one. We will make the change for you.

To change your instrument or level, log in to your account by clicking here. 

If you are using our computer app, you can change your instrument or your level in the “My account” menu. 

You want to play your Tomplay sheet music while turning the pages with your foot using a Bluetooth pedal? Tomplay is compatible with most Bluetooth pedals on the market. You simply need to connect your pedal via the Bluetooth settings of your device and then go to Tomplay. The pedal will work automatically. 

Please note, Bluetooth pedals do not currently work with Tomplay on smartphones. They work on all computers and tablets only with the “Pages” scroll mode selected in the score settings.  

Below is the detailed procedure for three main Bluetooth page-turner pedal models.

AIRTURN BT-105 and BT-106

1. On your PC or MAC, open the Bluetooth menu and add a new Bluetooth device : 
   The Bluetooth menu on Mac can be found here
   The Bluetooth menu on PC can be found here
2. If you are using an AirTurn BT-105 pedal, press the red button or if you are using a BT-106 pedal press the power button for 1 second to turn on the device. Release the button when the indicator light begins to flash. The pedal will automatically display on your computer and you can start pairing.
3. Then launch the Tomplay app and open the sheet music you want to play. You can turn the pages with your foot! 

If pairing doesn't work, you can try the following:

• Remove the pedal from your Bluetooth devices connected to your computer (if it appears)
• Reset the pedal by turning it on and then pressing for 8 seconds the red button for a BT-105 pedal or the power button for a BT-106 pedal

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. On the BT-105 and BT-106 pedals, Mode 1 must be selected. To select a mode, refer to the manuals below.

For more information, here are the complete manuals for the AirTurn BT-105 and BT-106 pedals.

PAGEFLIP Cicada, Butterfly, Firefly and Dragonfly

1. On your PC or MAC, open the Bluetooth menu and add a new Bluetooth device : 
   The Bluetooth menu on Mac can be found here
   The Bluetooth menu on PC can be found here
2. On your PageFlip pedal, switch the POWER button to ON.
3. The pedal will automatically display on your computer and you can start pairing.
4. Launch the Tomplay app on your PC / Mac and open the sheet music you want to play. You can turn the pages with your foot! 

If pairing doesn't work, you can try the following:

• Remove the pedal from your Bluetooth devices connected to your computer (if it appears)
• Reset the pedal by turning it on and then pressing the Reset button - flashing lights will appear successively. In the Bluetooth settings of your PC / Mac, click on the name of the pedal to connect it. A light flashes slowly when the connection is established.
  

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. You can choose between several pedal modes. These preprogrammed modes can be reprogrammed so that each pedal can transmit any keystroke or keyboard shortcut function. Select mode 1, “Page up / Page down” for the page-turner to operate.

For more information, below are the complete manuals for four Pageflip pedals:

Pageflip Cicada, Pageflip Butterfly, Pageflip Firefly, Pageflip Dragonfly 

IRIG BLUETURN and BLUEBOARD

1. On your PC or MAC, open the Bluetooth menu and add a new Bluetooth device : 
   The Bluetooth menu on Mac can be found here
   The Bluetooth menu on PC can be found here
2. On your pedal, iRig BlueTurn, activate Mode 2: press the button to the right with the arrow ↓ and the button ON. On your iRig BlueBoard pedal, press button A and the ON button on the pedal.  
3. The pedal will automatically display on your PC / Mac and you can start pairing.
4. Launch the Tomplay app on your PC / Mac and open the sheet music you want to play. You can turn the pages with your foot! 

If pairing does not work: pedals iRig BlueTurn and BlueBoard are detectable during 30 seconds at startup (only after selecting a mode). If no device has been connected after this time, try turning your pedal off and back on again so that it can be detected by your PC / Mac.

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. For more information on the different modes of the BlueTurn, refer to the IRig BlueTurn user manual.

To access an instrument catalogue, click here and select your instrument.

Click on “Access our full catalogue of scores” (only visible if you are not logged in to your account. If you are logged in, ignore this step).

The whole of the catalogue will then be displayed, along with the filters to enable you to access the score you are looking for more quickly.

To access the catalogue for piano, click here.

Various filters are suggested at the top. In the “accompaniment” filter, select “piano accompaniment”. You will see several scores appear for the same piece.

In the “Information” section, we list the instrument(s) the piano accompaniment score was written for (instruments in C, in B#, etc.). Choose the one that matches your instrument.

To synchronise your purchases made on our webite or the PC/Mac app in the Tomplay app for tablet (iPad and Android) or smartphone (iPhone or Android), do the following:

1. In the tablet or smartphone app, make sure that you are connected to the same Tomplay account as the one used in order to make your purchases. To look up your account or log in to another account, click on “My account” in the app’s main menu.
2. In the “My account” tab, press on “Synchronise scores on my devices”.

If you are using our computer app, you have the possibility of changing the pitch of a score accompaniment in order to adjust it to your instrument. To do this: 

1. Open your score and go to “Settings”,

2. Select “Accompaniment pitch (in Hz)”. 

3. You can modify the pitch of the accompaniment to adapt it to the tuning of your instrument.

This function is not available if you are using Tomplay directly via your browser. On the other hand, it is available if you are using our computer app. Click here to download the Tomplay app for PC/Mac. 

Some scores, particularly our scores for singing, are offered at several pitches.

If you wish to transpose a score into a pitch that we have not offered, contact us directly by clicking here and we will be delighted to respond to your request. 

If you wish to adapt the audio accompaniment’s pitch to match with your instrument’s tuning, see -> How to tune the audio accompaniment to my instrument ? 

If you are using Tomplay scores directly via your Internet browser:

To delete a score, go to the “My scores” section and press on the waste paper bin icon alongside the image.

If you delete a score, you will still have the option of restoring it afterwards with all the annotations you have made.

If you use our computer app:

To delete a score, go to the “My scores” section and press on the pen icon in the upper right-hand corner of the page. Select the scores you would like to delete by pressing on the score image and press on “Delete” in the bottom right-hand corner.

If you delete a score, you will still have the option of restoring it afterwards with all the annotations you have made.

Watch this video to see how to create folders to organize your scores and to create playlists within folders so you can play one piece after another, without interruption.

Please note, this feature is only available in the Tomplay apps. Currently, you cannot see and create personal folders and playlists within your personal space on the Tomplay website.

To create a folder, click on the “My scores” tab in the app in the top right-hand corner and on the Folder icon (next to the Pen icon). Name your folder and click “OK”. Then add the scores you wish to group in your new folder and click “Finish”.

You will then have the possibility of reordering your scores as you want within the folder. To do this, go into the folder and click on the Pen icon in the top right-hand corner. Then click on the six dots to the right of the score name and slide the score up or down. 

Please note that when you delete a score from a folder, it will remain in the “My scores” section (scores are copied into folders, not moved). If you delete a score from the “My scores” section, it will also remain in the folder.

In the folder, you can also create a Playlist to play scores one after the other, without interruption. To do that, go into the folder and click on the “Playlist mode” button. Once you reach the end of a score, it will automatically load the next one (the cursor must be allowed to reach the end of the last measure to automatically go to the next score).

You can change the order of the playlist by reordering the pieces within the folder, as explained above.

If you have received a Tomplay Gift Card allowing you to purchase sheet music titles from our catalogue for a given amount, here's how to use it:

1. Go to www.tomplay.com. Create an account or log in to your account on the right-hand side at the top.
2. Click on "Shop" in the top menu and add items to your basket.
3. Click on your basket at the top and then on "Proceed to payment".
4. Enter your code in the corresponding "Promo code" field and click on "Validate". Take care to follow capitals and lower case correctly.
5. Your code will be applied automatically and the amount of your order will be deducted from your balance. When you next purchase on our site, the balance of your gift card will be taken into account.

You can only redeem your gift card and use its credit on our website, following the steps above. Then, you can download the iPad/iPhone app or the Android app, log in to the same account, and import your purchases in “My account”.

If you have received a Tomplay Gift Card for a subscription (one year's unlimited access to the catalogue), here's how to use it:

1. Go to www.tomplay.com
2. Click on "Go Premium" in the menu at the top and select the annual subscription
3. Create an account or log in to your account (ignore this stage if you have already signed in to your account
4. Enter your code in the corresponding field at the bottom right-hand side and click on "Activate"
5. Enter your payment details and click on "Activate one year access". You will have one year's unlimited access to the Tomplay catalogue.

You can only redeem the gift card code on our website. After activating your gift card subscription on our website, you can download the iPad/iPhone app or the Android app, log in to the same account, and download scores from there.

If you have received a promo code giving you access to all our catalogue of interactive scores for one month free, simply follow the steps below to activate it :

1. Connect to our website www.tomplay.com from your computer.
2. On the top right of the page, click on "Registration" or "Already member?" if you have already subscribed.
3. On the top of the page, click on "Go Premium"
4. Choose between the monthly and yearly subscription (with no obligation, you will not be charged for the first month and your subscription can be cancelled anytime from your account)
5. Enter the promo code received and fill out the rest of the form with your information.
6. You will have access to more than 60.000 free scores for one month. Your free trial month is also usable on the Apple (iPad and iPhone) and Android (tablet and smartphone) apps by connecting to the app from the same Tomplay account.

The Tomplay app for iPad and iPhone can be downloaded free of charge from the App Store.

Click here from your iPad or simply tap “Tomplay” in the App Store search bar.

To change the audio track in a score, open the score and in the upper left corner of the page, click on “Audio”. You can then choose the desired audio track.

You can record yourself by clicking on the microphone icon. Simply choose your accompaniment and click on “Rec”.

If the microphone does not work, it means that you have not granted Tomplay permission to use it. Go to your tablet’s settings and authorise use of the microphone.

Once you have saved your recording, you can listen to it in the main “My scores” menu in the app.

You will find your recording underneath the image of the corresponding score.

In the Tomplay app, you can share annotations, audio recordings and folders with your students. This can be useful between lessons to add fingering suggestions or to listen to a student’s  progress, for example! 

In order to share content with a student, you both need to have a Tomplay account, and have bought or downloaded the same score.

Here are the steps to follow to start exchanging annotations and recordings with your students:

1.   Invite your students:

In the main menu of the Tomplay app, click on “My account” then “Manage my students”. Type in the name and email address of your student and click “Send invitation”. You have to send an invitation to your student, even if they already have a Tomplay account.

If your student already has a Tomplay account linked to the email address you have provided, their status will immediately be “Active” and you can therefore begin sharing content with them.

If your student does not have a Tomplay account linked to the email address you have provided, their status will be “Pending”. Your student will receive an invitation by email and should follow the steps to create a Tomplay account.

2.   Share annotations with your students:

Once you have annotated a score (see How do I annotate a score?), click on “Score” at the top left-hand side of your screen, then on the arrow icon to the right of the annotated score title. Follow the steps to share the annotated score with your students. Once you have shared an annotated score with your student, it becomes a collaborative score. You can therefore both add annotations which will automatically be displayed on your student’s screen, and vice versa.

To find a shared annotated score, your student should first buy or download the corresponding score. To do this, they should click on “My account” then “My teachers” and click on your name. They can then click on the corresponding score title and they will automatically be redirected to the correct score in the Shop. The annotated score you have shared will then be displayed directly in the corresponding score, under the column “Score” at the top left-hand side, or in the main menu of the app, in “My account” then “My teachers”. 

Your student can then annotate the score you have shared and you will be able to automatically see their annotations.

You can also make a copy of a shared score to save in your personal scores. You are the only person who has access to this copy, so you can keep track of an annotated score without it being modified by your student. To make a copy, click on the square icon to the right of the shared score title.

3.   Share recordings with your students:

Once you have made a recording in the Tomplay app (see How do I record myself?), click on “Audio” at the top left-hand side of your screen, then on the arrow icon to the right of the recording title to share it with your student.

Your student will find all recordings you have shared in the corresponding score, under the “Audio” column at the top left-hand side, or in the main menu of the app, in “My account” then “My teachers”.

Please note that your students can also share recordings with you by following the same steps above. These recordings are available in your score, under “Audio”, or you can listen to them via “My account” then “Manage my students”. Click on your student’s name and then on the play button.

4.       Share folders with your students:

Once you have created a folder (see How do I create personal folders and playlists?), open it and click on the arrow icon at the top right-hand side. Follow the steps to share it with your students.

To access a folder which you have shared, your student should go to “My account” then “My teachers”. There will be a notification beside your name showing that you have shared a folder. If they click on it, they will be able to download the shared folder which will then appear in the “My scores” section. 

The sharing feature can be used in iOS and Android apps, as well as the PC/Mac app which you can download here. This feature is not yet available on the Tomplay website. If you use your Tomplay account via the website, you will not be able to share annotations, recordings and folders with your students.

In the Tomplay app, you can share annotations, audio recordings and folders with your colleagues. This can be useful when preparing a shared lesson or exam, for example.

In order to share content with a colleague, you both need to have a Tomplay account, and have bought or downloaded the same score.

How to share content with your colleagues:

1.   Invite your colleagues:

In the main menu of the Tomplay app, click on “My account” then “Manage my colleagues”. Type in the name and email address of your colleague and click “Send invitation”. 

If your colleague already has a Tomplay account linked to the email address you have provided, their status will immediately be “Active” and you can therefore begin sharing content with them.

If your colleague does not have a Tomplay account linked to the email address you have provided, their status will be “Pending”. Your colleague will receive an invitation by email and should follow the steps to create a Tomplay account.

2.   Share annotations with your colleagues:

Once you have annotated a score (see How do I annotate a score?), click on “Score” at the top left-hand side of your screen, then on the arrow icon to the right of the annotated score title. Follow the steps to share the annotated score with your colleagues. Once you have shared an annotated score with your colleague, it becomes a collaborative score. You can therefore both add annotations which will automatically be displayed on your colleague’s screen, and vice versa.

To find an annotated score shared by your colleague, you should first buy or download the corresponding score. To do this, go to “My account” then “Manage my colleagues” and click on their name. You can then click on the corresponding score title and you will automatically be redirected to the correct score in the Shop. The annotated score shared by your colleague will then be displayed directly in the corresponding score, under the column “Score” at the top left-hand side, or in the main menu of the app, in “My account” then “Manage my colleagues”. 

You can also make a copy of a shared score to save in your personal scores. You are the only person who has access to this copy, so you can keep track of an annotated score without it being modified by your colleague. To make a copy, click on the square icon to the right of the shared score title.

3.   Share recordings with your colleagues:

Once you have made a recording in the Tomplay app (see How do I record myself?), click on “Audio” at the top left-hand side of your screen, then on the arrow icon to the right of the recording title. Follow the steps to share it with your colleagues.

All recordings shared by your colleagues will be available directly in the corresponding score, under the “Audio” column at the top left-hand side, or in the main menu of the app, in “My account” then “Manage my colleagues”. 

4.       Share folders with your colleagues :

Once you have created a folder (see How do I create personal folders and playlists?), open it and click on the arrow icon at the top right-hand side. Follow the steps to share it with your colleagues.

To see folders shared by your colleagues, go to “My account” then “Manage my colleagues”. There will be a notification beside your colleague’s name showing that a folder has been shared with you. If you click on it, you will be able to download the shared folder which will then appear in the “My scores” section. 

The process is the same for sharing with colleagues as it is for sharing with students. This video explains the process: 

The sharing feature can be used in iOS and Android apps, as well as the PC/Mac app which you can download here. This feature is not yet available on the Tomplay website. If you use your Tomplay account via the website, you will not be able to share annotations, recordings and folders with your colleagues.

Once you have saved your recording, you can delete it in the main “My scores” menu in the app.

Click on “My recordings” and on the waste paper basket icon to the right of the recording you want to delete.

We regret that our app currently does not allow you to keep your recordings if you are using a new iPad or iPhone or if you delete the app. We are working on a new system that will make it possible to save your recordings on the Cloud.

To annotate a score, you must first create a new one. In the upper right-hand corner, click on “Create score”.

Enter a name of your choosing and click on “Save”.

With the "Annotation" tab, you can add any musical annotation such as a sharp symbol, a crescendo, or fingering. To add an annotation, select it and, holding the mouse down, drag it to the desired location on the score. Do the same in order to move an existing annotation.

With the "Draw" tab, you can draw on the sheet music. Select a color and weight, and hold down your left mouse button to draw.

With the "Highlight" tab, you can highlight a note, a staff or a bar in semi-transparent colour. Select a colour and weight and hold down the left mouse button to highlight.

With the "Text" tab, you can add text to the score. Select a color, and click on anywhere in the score. Write your text with your keyboard. With the "Size" tool, you can then adjust the size of the text. Move the text box wherever you want by holding down your left mouse button on the grey button just above the text. Then, press on the pink button on the bottom-right of your text to approve your annotation.

To delete an annotation, click on the "Erase" tool and bring your mouse over to the annotation to delete it. The "Undo" button allows you to undo your last step.

All your changes are saved automatically when you close the annotation panel by clicking on the cross on the top left.

Finally, to display the annotations panel again, please click on “Edit a score” on the top right.

You can access your annotated score by selecting it in the “Score” drop-down list on the top left.

If you wish to delete an annotation, tap on “Edit a score” on the top right in order to open the annotations panel.

Then tap on the "Erase" button and then tap on the annotation that you want to delete. If you deleted the wrong annotation, click on the "Undo" button and the annotation will reappear.

To delete an annotated score, click on “Score” in the upper left-hand corner, then click on the waste paper basket-shaped icon next to the score you want to delete.

In the main “My scores” menu, click on “Settings”, select "Delete my account" and confirm the account deletion.

Note: if you have an active subscription, you will not be able to delete your account. Cancel your subscription, or contact us to get an assistance. 

All your notes are automatically saved to the Cloud. To retrieve your scores and notes on your new iPad or iPhone, follow the following steps: 

1. Open the Tomplay app on your new iPad or iPhone and log in to your Tomplay account.

2. Go to “My account”, then click on “Synchronise the scores between my devices”.

3. Import the scores you want. All your notes will automatically appear in your account once they have been downloaded. 

To print a score from your iPad or iPhone, you must have a printer connected with AirPrint. Open the score you wish to print and click on the printer icon on the right at the bottom.

If you don't have a printer compatible with AirPrint, you can print all your scores from your computer by logging in to our website www.tomplay.com and going to "My Scores". Open the score you want and click on the printer icon. Your score will print from your computer just like any other document.

You cannot print any scores during the 14-day free trial when you take out an annual subscription.

For annual subscribers, at the end of the trial period the number of printings is limited to 48 different scores per year (96 for authorised teachers). You can print the same score as many times as you like. When your subscription is ready for renewal, the number of printings available will be re-set (48 printings per new year or 96 for an authorised teacher).

Monthly subscriptions are limited to 4 printings per months (8 for authorised teachers). You can print the same score as many times as you like. When your subscription is ready for renewal, the number of printings available will be re-set (4 printings per new year or 8 for an authorised teacher).

Subscribers can also buy extra printing packs (€6 for 4 printings) by clicking the following link

There is no time limit for these printings to be used.

To delete a score, go to the “My scores” section and press on the pen icon in the upper right-hand corner of the page. Select the scores you would like to delete by pressing on the score image and press on “Delete” in the bottom right-hand corner.

If you delete a score, you will still have the option of restoring it afterwards with all the annotations you have made.

Watch this video to see how to create folders to organize your scores and to create playlists within folders so you can play one piece after another, without interruption.

Please note, this feature is only available in the Tomplay apps. Currently, you cannot see and create personal folders and playlists within your personal space on the Tomplay website.

To create a folder, click on the “My scores” tab in the app in the top right-hand corner and on the Folder icon (next to the Pen icon). Name your folder and click “OK”. Then add the scores you wish to group in your new folder and click “Finish”.

You will then have the possibility of reordering your scores as you want within the folder. To do this, go into the folder and click on the Pen icon in the top right-hand corner. Then click on the six dots to the right of the score name and slide the score up or down. 

Please note that when you delete a score from a folder, it will remain in the “My scores” section (scores are copied into folders, not moved). If you delete a score from the “My scores” section, it will also remain in the folder.

In the folder, you can also create a Playlist to play scores one after the other, without interruption. To do that, go into the folder and click on the “Playlist mode” button. Once you reach the end of a score, it will automatically load the next one (the cursor must be allowed to reach the end of the last measure to automatically go to the next score).

You can change the order of the playlist by reordering the pieces within the folder, as explained above.

You want to play your Tomplay sheet music while turning the pages with your foot using a Bluetooth pedal ? Tomplay is compatible with most Bluetooth pedals on the market. You simply need to connect your pedal via the Bluetooth settings of your device and then go to Tomplay. The pedal will work automatically. 

Please note, Bluetooth pedals do not currently work with Tomplay on smartphone. They work on all computers and tablets only with the “Pages” scroll mode selected in the score settings.  

Below is the detailed procedure for three main Bluetooth page turner pedal models.

AIRTURN BT-105 and BT-106

1. On your iPad / iPhone, go to Settings > Bluetooth and turn on Bluetooth.
2. If you are using an AirTurn BT-105 pedal, press the red button or if you are using a BT-106 pedal press the power button for approx. 1 second. Release the button when the indicator light begins to flash. The pedal will automatically display on your computer and you can start pairing.
3. Launch the Tomplay app on your iPad / iPhone and open the sheet music you want to play. You can turn the pages with your foot ! 

If pairing doesn't work, you can try the following:

• Remove the pedal from your bluetooth devices connected to your iPad / iPhone (if it appears)
• Reset the pedal by turning it on and then pressing for 8 seconds the red button for a BT-105 pedal or the power button for a BT-106 pedal
  

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. On the BT-105 and BT-106 pedals, Mode 3 must be selected. To select a mode, refer to the manuals below.

When the pedal is connected, the keyboard for writing text on your iPad / iPhone may disappear. To reactivate the keyboard, quickly press the red button (Airturn BT-105 pedal) or the power button (Airturn BT-106) when you are in any text box on your iPad / iPhone . Your virtual keyboard will reappear on your screen.

For more information, here are the complete manuals for the AirTurn BT-105 and BT-106 pedals.

PAGEFLIP Cicada, Butterfly, Firefly and Dragonfly

1. On your iPad / iPhone, go to Settings > Bluetooth and turn on Bluetooth.
2. On your PageFlip pedal, turn the POWER button to ON .
3. The pedal will automatically display on your iPad / iPhone and you can start pairing.
4. Launch the Tomplay app on your iPad / iPhone and open the sheet music you want to play. You can turn the pages with your foot ! 

If pairing doesn't work, you can try the following:

• Remove the pedal from your bluetooth devices connected to your iPad / iPhone (if it appears)
• Reset the pedal by turning it on and then pressing the Reset button - flashing lights will appear successively. On your iPad / iPhone in the Bluetooth menu, tap the name of the pedal to connect it. A light flashes slowly when the connection is established.

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. You can choose between several pedal modes. These preprogrammed modes can be reprogrammed so that each pedal can transmit any keystroke or keyboard shortcut function. Select Mode 3, “Up-Down Arrow” for the page turner to operate.

Virtual keyboard: The PageFlip pedal acts as a keyboard by default. It is possible that the virtual keyboard of your iPad / iPhone allowing you to write text disappear when you connect the pedal to your IOS device. To make your keyboard reappear, press your pedal on the active mode button. The mode will remain unchanged, but this will allow you to make the Apple virtual keyboard appear or disappear.

For more information, below are the complete manuals for four Pageflip pedals:

Pageflip Cicada, Pageflip Butterfly, Pageflip Firefly, Pageflip Dragonfly 

IRIG BLUETURN and BLUEBOARD

1. On your iPad / iPhone, go to Settings > Bluetooth and turn on Bluetooth.
2. On your iRig BlueTurn pedal , activate Mode 1 : press the right button with the arrow ↓ and the ON button .  
3. The pedal will automatically display on your iPad / iPhone and you can start pairing.
4. Launch the Tomplay app on your iPad / iPhone and open the sheet music you want to play. You can turn the pages with your foot ! 

If pairing does not work : pedals iRig BlueTurn and BlueBoard are detectable during 30 seconds at startup (only after selecting a mode). If no device has been connected after this time, try turning your pedal off and back on again so that it can be detected by your iPad / iPhone.

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. For more information on the different modes of the BlueTurn, refer to the IRig BlueTurn user manual.

Click here in order to reset your password. 

Then enter your e-mail address and a new password will be sent to you automatically.

If the e-mail does not appear in your inbox, check that it has not gone into the spam folder.

To change your password, log in to your account by clicking here. 

If you wish to change the e-mail address associated with your Tomplay account, contact us here.

Let us know your former e-mail address along with your new one. We will make the change for you.

In the main “My scores” menu, click on “My account” and select the instrument and the level of your choice. Click on “Save” to save your changes.

Click on the “Shop” button in the upper left-hand corner of the main “My scores” menu.

The Store is divided into four sections. The section “New” redirects you to all our new scores.

The section “Popular” shows you the scores most downloaded by Tomplay users.

The section “Browse” allows you to filter the scores by composer, music style, level or accompaniment.

The section “Collections” offers collections of scores such as “The Most Beautiful Romantic Melodies for Piano, beginner” which are discounted compared to buying the scores individually.

In the Shop, click on the image of the score you are interested in. A window will open containing full information about the score.

In the Shop, click on your instrument’s icon on the top right. You are then redirected to the “instrument menu” in our catalogue. Select piano.

In the section “Browse”, you can then filter the piano scores by selecting “piano accompaniment” in the “Accompaniment” column.

 You will sometimes see several scores for the same piece. On clicking on the image for each score, you will notice that in the “Information” section, we list the instrument(s) the piano accompaniment score was written for (instruments in C, in B#, etc.). Choose the one that matches your instrument.

To synchronise your purchases made on in the Apple app on your PC or Mac, do the following:

1. In the PC/Mac app, click on “My account” in the main menu of the app.
2. In the “My account” tab, click on “Synchronize scores on my devices".

https://www.youtube.com/watch?v=d4R15dzc4GM&t=162s

The synchronisation of the purchases made in Apple app on the Tomplay website is automatic. Simply log in at www.tomplay.com using the same account created on your iPad or iPhone and and you will find all your purchases.

To synchronise your purchases made on the PC/Mac app in the Apple app, do the following:

1. In the Apple app, make sure that you are connected to the same Tomplay account as the one used for making your purchases. To look up your account or log in to another account, click on “My account” in the app’s main menu.
2. In the “My account” tab, click on “Synchronise the scores on my devices”. Your purchases will be automatically synchronised

https://www.youtube.com/watch?v=d4R15dzc4GM&t=162s

To import your purchases from your old iPad or iPad to your new device, do the following:

1. On your new iPad or iPhone, make sure you are connected to the same Apple/iTunes account you used in order to purchase your scores on the old device. To change Apple account, go to the settings on your device.
2. In the Tomplay app on your new iPad or iPhone, click on “My account" and then on "Synchronise scores on my devices".

You have the possibility of changing the pitch of a score accompaniment in order to adjust it to your instrument. To do this: 

1. Open your score and go to “Settings”,

2. Select “Accompaniment pitch (in Hz)”. 

3. You can modify the pitch of the accompaniment to adapt it to the tuning of your instrument.

Some scores, particularly our scores for singing, are offered at several pitches.

If you wish to transpose a score into a pitch that we have not offered, contact us directly by clicking here and we will be delighted to respond to your request. 

If you wish to adapt the audio accompaniment’s pitch to match with your instrument’s tuning, see -> How to tune the audio accompaniment to my instrument ? 

The Tomplay app for Android devices can be downloaded free of charge from the Play Store.

Click here from your tablet or smartphone, or simply tap “Tomplay” in the Play Store search bar.

To change the audio track in a score, open the score and in the upper left corner of the page, click on “Audio”. You can then choose the desired audio track.

You can record yourself by clicking on the microphone icon. Simply choose your accompaniment, click on “Rec” and start playing!

If the microphone does not work, it means that you have not granted Tomplay authorisation to use it. Go to your tablet’s settings and authorise use of the microphone.

Once you have saved your recording, you can listen to it in the main “My scores” menu in the app. You will find your recording underneath the image of the corresponding score.

In the Tomplay app, you can share annotations, audio recordings and folders with your students. This can be useful between lessons to add fingering suggestions or to listen to a student’s  progress, for example! 

In order to share content with a student, you both need to have a Tomplay account, and have bought or downloaded the same score.

Here are the steps to follow to start exchanging annotations and recordings with your students:

1.   Invite your students:

In the main menu of the Tomplay app, click on “My account” then “Manage my students”. Type in the name and email address of your student and click “Send invitation”. You have to send an invitation to your student, even if they already have a Tomplay account.

If your student already has a Tomplay account linked to the email address you have provided, their status will immediately be “Active” and you can therefore begin sharing content with them.

If your student does not have a Tomplay account linked to the email address you have provided, their status will be “Pending”. Your student will receive an invitation by email and should follow the steps to create a Tomplay account.

2.   Share annotations with your students:

Once you have annotated a score (see How do I annotate a score?), click on “Score” at the top left-hand side of your screen, then on the arrow icon to the right of the annotated score title. Follow the steps to share the annotated score with your students. Once you have shared an annotated score with your student, it becomes a collaborative score. You can therefore both add annotations which will automatically be displayed on your student’s screen, and vice versa.

To find a shared annotated score, your student should first buy or download the corresponding score. To do this, they should click on “My account” then “My teachers” and click on your name. They can then click on the corresponding score title and they will automatically be redirected to the correct score in the Shop. The annotated score you have shared will then be displayed directly in the corresponding score, under the column “Score” at the top left-hand side, or in the main menu of the app, in “My account” then “My teachers”. 

Your student can then annotate the score you have shared and you will be able to automatically see their annotations.

You can also make a copy of a shared score to save in your personal scores. You are the only person who has access to this copy, so you can keep track of an annotated score without it being modified by your student. To make a copy, click on the square icon to the right of the shared score title.

3.   Share recordings with your students:

Once you have made a recording in the Tomplay app (see How do I record myself?), click on “Audio” at the top left-hand side of your screen, then on the arrow icon to the right of the recording title to share it with your student.

Your student will find all recordings you have shared in the corresponding score, under the “Audio” column at the top left-hand side, or in the main menu of the app, in “My account” then “My teachers”.

Please note that your students can also share recordings with you by following the same steps above. These recordings are available in your score, under “Audio”, or you can listen to them via “My account” then “Manage my students”. Click on your student’s name and then on the play button.

4.       Share folders with your students:

Once you have created a folder (see How do I create personal folders and playlists?), open it and click on the arrow icon at the top right-hand side. Follow the steps to share it with your students.

To access a folder which you have shared, your student should go to “My account” then “My teachers”. There will be a notification beside your name showing that you have shared a folder. If they click on it, they will be able to download the shared folder which will then appear in the “My scores” section. 

The sharing feature can be used in iOS and Android apps, as well as the PC/Mac app which you can download here. This feature is not yet available on the Tomplay website. If you use your Tomplay account via the website, you will not be able to share annotations, recordings and folders with your students.

In the Tomplay app, you can share annotations, audio recordings and folders with your colleagues. This can be useful when preparing a shared lesson or exam, for example.

In order to share content with a colleague, you both need to have a Tomplay account, and have bought or downloaded the same score.

How to share content with your colleagues:

1.   Invite your colleagues:

In the main menu of the Tomplay app, click on “My account” then “Manage my colleagues”. Type in the name and email address of your colleague and click “Send invitation”. 

If your colleague already has a Tomplay account linked to the email address you have provided, their status will immediately be “Active” and you can therefore begin sharing content with them.

If your colleague does not have a Tomplay account linked to the email address you have provided, their status will be “Pending”. Your colleague will receive an invitation by email and should follow the steps to create a Tomplay account.

2.   Share annotations with your colleagues:

Once you have annotated a score (see How do I annotate a score?), click on “Score” at the top left-hand side of your screen, then on the arrow icon to the right of the annotated score title. Follow the steps to share the annotated score with your colleagues. Once you have shared an annotated score with your colleague, it becomes a collaborative score. You can therefore both add annotations which will automatically be displayed on your colleague’s screen, and vice versa.

To find an annotated score shared by your colleague, you should first buy or download the corresponding score. To do this, go to “My account” then “Manage my colleagues” and click on their name. You can then click on the corresponding score title and you will automatically be redirected to the correct score in the Shop. The annotated score shared by your colleague will then be displayed directly in the corresponding score, under the column “Score” at the top left-hand side, or in the main menu of the app, in “My account” then “Manage my colleagues”. 

You can also make a copy of a shared score to save in your personal scores. You are the only person who has access to this copy, so you can keep track of an annotated score without it being modified by your colleague. To make a copy, click on the square icon to the right of the shared score title.

3.   Share recordings with your colleagues:

Once you have made a recording in the Tomplay app (see How do I record myself?), click on “Audio” at the top left-hand side of your screen, then on the arrow icon to the right of the recording title. Follow the steps to share it with your colleagues.

All recordings shared by your colleagues will be available directly in the corresponding score, under the “Audio” column at the top left-hand side, or in the main menu of the app, in “My account” then “Manage my colleagues”. 

4.       Share folders with your colleagues :

Once you have created a folder (see How do I create personal folders and playlists?), open it and click on the arrow icon at the top right-hand side. Follow the steps to share it with your colleagues.

To see folders shared by your colleagues, go to “My account” then “Manage my colleagues”. There will be a notification beside your colleague’s name showing that a folder has been shared with you. If you click on it, you will be able to download the shared folder which will then appear in the “My scores” section. 

The process is the same for sharing with colleagues as it is for sharing with students. This video explains the process: 

The sharing feature can be used in iOS and Android apps, as well as the PC/Mac app which you can download here. This feature is not yet available on the Tomplay website. If you use your Tomplay account via the website, you will not be able to share annotations, recordings and folders with your colleagues.

Once you have saved your recording, you can delete it in the main “My scores” menu in the app.

Click on “my recordings” and on the waste paper basket icon to the right of the recording you want to delete.

We regret that our app currently does not allow you to keep your recordings if you use a new Android tablet or Android smartphone or if you delete the app.

We are working on a new system that will make it possible to save your recordings on the Cloud.

To annotate a score, you must first create a new one. In the upper right-hand corner, click on “Create score”.

Enter a name of your choosing and click on “Save”.

With the "Annotation" tab, you can add any musical annotation such as a sharp symbol, a crescendo, or fingering. To add an annotation, select it and, holding the mouse down, drag it to the desired location on the score. Do the same in order to move an existing annotation.

With the "Draw" tab, you can draw on the sheet music. Select colour and weight, and hold down your left mouse button to draw.

With the "Highlight" tab, you can highlight a note, a staff or a bar in semi-transparent colour. Select colour and weight and hold down the left mouse button to highlight.

With the "Text" tab, you can add text to the score. Select colour, and click on anywhere in the score. Write your text with your keyboard. With the "Size" tool, you can then adjust the size of the text. Move the text box wherever you want by holding down your left mouse button on the grey button just above the text. Then, press on the pink button on the bottom-right of your text to approve your annotation.

To delete an annotation, click on the "Erase" tool and bring your mouse over to the annotation to delete it. The "Undo" button allows you to undo your last step.

All your changes are saved automatically when you close the annotation panel by clicking on the cross on the top left. Finally, to display the annotations panel again, please click on “Edit a score” on the top right. You can access your annotated score by selecting it in the “Score” drop-down list on the top left.

If you wish to delete an annotation, tap on “Edit a score” on the top right in order to open the annotations panel. Then tap on the "Erase" button and then tap on the annotation that you want to delete. If you deleted the wrong annotation, click on the "Undo" button and the annotation will reappear.

To delete an annotated score, click on “Score” in the upper left-hand corner, then click on the waste paper basket-shaped icon next to the score you want to delete.

In the main “My scores” menu, click on “Settings”, select "Delete my account" and confirm the account deletion.

Note: if you have an active subscription, you will not be able to delete your account. Cancel your subscription, or contact us to get an assistance. 

All your notes are automatically saved to the Cloud. To retrieve your scores and notes on your new device, follow the following steps: 

1. Open the Tomplay app on your new iPad and log in to your Tomplay account.

2. Go to “My account”, then click on “Synchronise scores between my devices”.

3. Import the scores you want. All your notes will automatically appear in your account once they have been downloaded. 

To print a score from your Android tablet or smartphone, you must have a printer connected to your Wifi. Open the score you wish to print and click on the printer icon on the right at the bottom.

If you don't have a wifi-connected printer, you can print all your scores from your computer by logging in to our website www.tomplay.com and going to "My Scores". Open the score you want and click on the printer icon. Your score will print from your computer just like any other document.

You cannot print any scores during the 14-day free trial when you take out an annual subscription.

For subscriptores anuales, at the end of the trial period the number of printings is limited to 48 different scores per year (96 for authorised teachers). You can print the same score as many times as you like. When your subscription is ready for renewal, the number of printings available will be re-set (48 printings per new year or 96 for an authorised teacher).

Monthly subscriptions are limited to 4 printings per months (8 for authorised teachers). You can print the same score as many times as you like. When your subscription is ready for renewal, the number of printings available will be re-set (4 printings per new year or 8 for an authorised teacher).

Subscribers can also buy extra printing packs (€6 for 4 printings) by clicking the following link

There is no time limit for these printings to be used.

To delete a score, go to the “My scores” section and press on the pen icon in the upper right-hand corner of the page. Select the scores you would like to delete by pressing on the score image and press on “Delete” in the bottom right-hand corner.

If you delete a score, you will still have the option of restoring it afterwards with all the annotations you have made.

Watch this video to see how to create folders to organize your scores and to create playlists within folders so you can play one piece after another, without interruption.

Please note, this feature is only available in the Tomplay apps. Currently, you cannot see and create personal folders and playlists within your personal space on the Tomplay website.

To create a folder, click on the “My scores” tab in the app in the top right-hand corner and on the Folder icon (next to the Pen icon). Name your folder and click “OK”. Then add the scores you wish to group in your new folder and click “Finish”.

You will then have the possibility of reordering your scores as you want within the folder. To do this, go into the folder and click on the Pen icon in the top right-hand corner. Then click on the six dots to the right of the score name and slide the score up or down. 

Please note that when you delete a score from a folder, it will remain in the “My scores” section (scores are copied into folders, not moved). If you delete a score from the “My scores” section, it will also remain in the folder.

In the folder, you can also create a Playlist to play scores one after the other, without interruption. To do that, go into the folder and click on the “Playlist mode” button. Once you reach the end of a score, it will automatically load the next one (the cursor must be allowed to reach the end of the last measure to automatically go to the next score).

You can change the order of the playlist by reordering the pieces within the folder, as explained above.

You want to play your Tomplay sheet music while turning the pages with your foot using a Bluetooth pedal? Tomplay is compatible with most Bluetooth pedals on the market. You simply need to connect your pedal via the Bluetooth settings of your device and then go to Tomplay. The pedal will work automatically. 

Please note, Bluetooth pedals do not currently work with Tomplay on smartphones. They work on all computers and tablets only with the “Pages” scroll mode selected in the score settings.  

Below is the detailed procedure for three main Bluetooth page-turner pedal models.

AIRTURN BT-105 and BT-106

1. On your Android device, go to Settings and turn on Bluetooth.
2. If you are using an AirTurn BT-105 pedal, press the red button or if you are using a BT-106 pedal press the power button for approx. 1 second. Release the button when the indicator light begins to flash. The pedal will automatically display on your computer and you can start pairing.
3. Launch the Tomplay app on your Android device and open the sheet music you want to play. You can turn the pages with your foot! 

If pairing doesn't work, you can try the following:

• Remove the pedal from your Bluetooth devices connected to your Android device (if it appears)
• Reset the pedal by turning it on and then pressing for 8 seconds the red button for a BT-105 pedal or the power button for a BT-106 pedal

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. On the BT-105 and BT-106 pedals, Mode 3 must be selected. To select a mode, refer to the manuals below.

For more information, here are the complete manuals for the AirTurn BT-105 and BT-106 pedals.

PAGEFLIP Cicada, Butterfly, Firefly and Dragonfly

1. On your Android device, go to settings and activate Bluetooth.
2. On your PageFlip pedal, turn the POWER button to ON.
3. The footswitch will automatically display on your Android device and you can start pairing.
4. Launch the Tomplay app on your Android device and open the sheet music you want to play. You can turn the pages with your foot! 

If pairing doesn't work, you can try the following:

• Remove the pedal from your Bluetooth devices connected to your Android (if it appears)
• Reset the pedal by turning it on and then pressing the Reset button - flashing lights will appear successively. On your Android device in the Bluetooth settings, press the pedal to connect it. A light flashes slowly when the connection is established.

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. You can choose between several pedal modes. These preprogrammed modes can be reprogrammed so that each pedal can transmit any keystroke or keyboard shortcut function. Select Mode 3, “Up-Down Arrow” for the page-turner to operate.

For more information, below are the complete manuals for four Pageflip pedals:

Pageflip Cicada, Pageflip Butterfly, Pageflip Firefly, Pageflip Dragonfly 

IRIG BLUETURN and BLUEBOARD

1. On your Android device, go to Bluetooth settings
2. On your iRig BlueTurn pedal, activate Mode 1: press the left button with the arrow up and the ON button.  
3. The footswitch will automatically display on your Android device and you can start pairing.
4. Launch the Tomplay app on your Android device and open the sheet music you want to play. You can turn the pages with your foot! 

If pairing does not work: pedals iRig BlueTurn and BlueBoard are detectable during 30 seconds at startup (only after selecting a mode). If no device has been connected after this time, try turning your pedal off and back on again so that it can be connected to your Android device.

If the pairing worked, but the pedal does not turn the pages as expected in Tomplay, the wrong mode may be selected. For more information on the different modes of the BlueTurn, refer to the IRig BlueTurn user manual.

Click here in order to reset your password. 

Then enter your e-mail address and a new password will be sent to you automatically.

If the e-mail does not appear in your inbox, check that it has not gone into the spam folder.

To change your password, log in to your account by clicking here. 

If you wish to change the e-mail address associated with your Tomplay account, contact us here.

Let us know your former e-mail address along with your new one. We will make the change for you.

In the main “My scores” menu, click on “My account” and select the instrument and the level of your choice. Click on “Save” to save your changes.

Click on the “Shop” button in the upper left-hand corner of the main “My scores” menu. The Store is divided into four sections.

- The section “New” redirects you to all our new scores.

- The section “Popular” shows you the scores most downloaded by Tomplay users.

- The section “Browse” allows you to filter the scores by composer, music style, level or accompaniment.

- The section “Collections” offers collections of scores such as “The Most Beautiful Romantic Melodies for Piano, beginner”, which are discounted compared to buying the scores individually.

In the Shop, click on the image of the score you are interested in. A window will open containing full information about the score.

In the Shop, click on your instrument’s icon on the top right. You are then redirected to the “instrument menu” in our catalogue. Select piano.

In the section “Browse”, you can then filter the piano scores by selecting “piano accompaniment” in the “Accompaniment” column.

You will sometimes see several scores for the same piece. On clicking on the image for each score, you will notice that in the “Information” section, we list the instrument(s) the piano accompaniment score was written for (instruments in C, in B#, etc.). Choose the one that matches your instrument.

To synchronise your purchases made in the Android app on your computer, do the following:

1. In the PC/Mac app, click on “My account” in the main menu of the app.
2. Under "My account", click on "Synchronize scores on my devices"

https://www.youtube.com/watch?v=d4R15dzc4GM&t=162s

The synchronisation of the purchases made in the Android app on our website is automatic. Simply log in at www.tomplay.com using the same account created on your Android tablet or smartphone and you will find all your purchases.

To synchronise your purchases made on our internet site or the PC/Mac app in the Android app, do the following:

1. In the Android app, make sure that you are connected to the same Tomplay account as the one used in order to make your purchases on our site. To look up your account or log in to another account, click on “My account” in the app’s main menu.
2. In the “My account” tab, click on “Synchronize scores on my devices"

https://www.youtube.com/watch?v=d4R15dzc4GM&t=162s

To synchronise your purchases made on your old device, do the following:

1. In Android app of your new device, make sure that you are connected to the same Tomplay account as the one used in order to make your purchases. To look up your account or log in to another account, click on “My account” in the app’s main menu.
2. In the “My account” tab, click on “Synchronise the scores on my devices”. Select the scores you would like to import on your new device.

You have the possibility of changing the pitch of a score accompaniment in order to adjust it to your instrument. To do this: 

1. Open your score and go to “Settings”,

2. Select “Accompaniment pitch (in Hz)”. 

3. You can modify the pitch of the accompaniment to adapt it to the tuning of your instrument.

Some scores, particularly our scores for singing, are offered at several pitches.

If you wish to transpose a score into a pitch that we have not offered, contact us directly by clicking here and we will be delighted to respond to your request. 

If you wish to adapt the audio accompaniment’s pitch to match with your instrument’s tuning, see -> How to tune the audio accompaniment to my instrument? 

In some cases another device may already be connected to the PC/Mac, causing interference. It is important to first check that no other external device is connected to the computer.

If this does not solve the problem, the Bluetooth device can be disabled from the computer settings:

How to connect/disconnect a Bluetooth device on PC

How to connect/disconnect a Bluetooth device on a Mac

You can then try connecting the speaker again.

If these steps do not resolve the issue, please contact our customer service team here.

If you get a memory error message while download a score, do the following:

1. Close all the tabs and pages of your browser, except the one you are using to read the score and try downloading it again.

2. If that does not solve the problem, delete the caches in your browser.

If the problem is still not solved, please contact us by clicking here.

Contact us by clicking here.

In the form, indicate the e-mail address associated with your Tomplay account, the payment method you used (credit card or Paypal) as well as the title of the purchased score. We will help you to solve the problem.

Contact us by clicking here.

In the form, please state the instrument, the exact title of the score and where the error is located (bar number, cursor, etc.). We will correct the score as swiftly as possible.

There may be some lagging between the cursor and the audio track when reading an interactive score, particularly if you are using an external amplifier. In this case, you can manually manage the cursor’s speed in order to synchronize it with the audio track. To do this: 

1. Open your score and go to “Settings”,

2. Then “Speed (in milliseconds)”. Increase this value if you have the impression that the musical accompaniment is still behind you. 

If in spite of this the cursor is still lagging or you are not using an external loudspeaker: 

1. If you use Tomplay directly via your Internet browser, download the app for PC/Mac by clicking here and try again.

2. If this doesn’t resolve the problem, delete the score by going to the “My scores” section and click on the pen icon in the upper right-hand corner of the page. Look for the score you want to delete and click on the waste paper bin icon at the top right of the image.

3. Download the score again from our shop by clicking on the “Restore” button. 

If the problem persists, contact us by clicking here.

In some cases another device may already be connected to your iPad/iPhone, causing interference. It is important to first check that no other external device is connected.

If this does not solve the problem, the Bluetooth device can be disabled from your tablet or smartphone settings.

Steps to connect/disconnect a Bluetooth device

You can then try connecting the speaker again.

If these steps do not resolve the issue, please visit this page, or contact our customer service team here.

Some users have encountered sound issues in former versions of Tomplay. If you encounter problems too, make sure that you are using the latest version of our app, and if you are not, please download it from the App Store.

If you use Bluetooth speakers, try turning up the volume of the speakers of your tablet or smartphone.

Contact us via the contact form in the app (in the “Help” menu, then “Contact us”).

In the form, please state the instrument, the exact title of the score and where the error is located (bar number, cursor, etc.). We will correct the score as swiftly as possible.

If you install Tomplay on a new device or reinstall it on the same device, you will keep all your annotations which are automatically saved on the cloud, but you will loose your recordings.

If you encounter difficulties in downloading a score, please check your connection and internet speed. Quit the app, open it and download the score again.

If that does not solve the problem, contact us via the contact form in the app (in the “Help” menu, then “Contact us”).

In the form, please indicate the instrument and the title of the score that is causing the problem.

If you do not manage to record yourself using your device, it is probably because you have not authorised Tomplay to use the microphone in your device.

Go to the “Settings” of your iPad or iPhone, scroll to the bottom of the left-hand column and find the “Tomplay” app. Make sure that the “Microphone” sliding button is activated.

There may be some lagging between the cursor and the audio track when reading an interactive score, particularly if you are using an external amplifier. In this case, you can manually manage the cursor’s speed in order to synchronise it with the audio track. To do this: 

1. Open your score and go to “Settings”,

2. Then “Speed (in milliseconds)”. Increase this value if you have the impression that the musical accompaniment is still behind you. 

If the problem persists, contact us by clicking here.

In some cases another device may already be connected to your Android tablet/smartphone, causing interference. It is important to first check that no other external device is connected.

If this does not solve the problem, the Bluetooth device can be disabled from your tablet or smartphone settings.

Steps to connect/disconnect a Bluetooth device.

You can then try connecting the speaker again.

If these steps do not resolve related issues, please visit this page or contact our customer service team here.

Contact us via the contact form in the app (in the “Help” menu, then “Contact us”).

In the form, please state the instrument, the exact title of the score and where the error is located (bar number, cursor, etc.). We will correct the score as swiftly as possible.

If you install Tomplay on a new device or reinstall it on the same device, you will keep all your annotations which are automatically saved on the cloud, but you will loose your recordings.

If a score doesn't download, it is most likely due to a slow internet connection. Exit the Tomplay app completely, re-open it and try downloading the score again.

If this does not resolve the problem, contact us here.

Please indicate in the form the name and level of the score that won't download as well as your instrument.

There may be some lagging between the cursor and the audio track when reading an interactive score, particularly if you are using an external amplifier. In this case, you can manually manage the cursor’s speed in order to synchronise it with the audio track. To do this: 

1. Open your score and go to “Settings”,

2. Then “Speed (in milliseconds)”. Increase this value if you have the impression that the musical accompaniment is still behind you. 

If the problem persists, contact us by clicking here.